Privacy Policy – AIO Link

How we collect, use, share, and protect your data

Effective Date: 18 September 2025
Last Updated: 18 September 2025

AIO Link ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the AIO Link mobile application, website, or services (collectively, the "Services"). By using AIO Link, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

We collect the following categories of information you provide:

  • Account Information: Name, email address, password, profile photo, bio, interests, and location.
  • Event Information: Event titles, descriptions, addresses, invite lists, and RSVP details.
  • Social Interactions: Availability tags, meeting requests, shared tickets, invites.
  • Gift Card Transactions: Gift recipient, message, delivery email, payment information.
  • Communications: Feedback, support requests, or other direct communications with us.

B. Information We Collect Automatically

  • Device & Log Data: IP address, device type, OS version, app version, language, and usage data.
  • Location Data: With permission, GPS-based location for event recommendations and nearby filtering.
  • Event Engagement: Taps, searches, filters, RSVP actions, ticket claims, shares.

C. Information from Third Parties

If you connect AIO Link with third-party platforms (e.g., sign in with Google), we may receive account information like your name and email.

2. How We Use Your Information

We use your data to:

  • Provide and improve the Services
  • Personalize event recommendations and feeds
  • Facilitate RSVP management and social scheduling
  • Track invitations, attendee status, and ticket usage
  • Enable user discovery and profile viewing within the network
  • Enforce community and event participation standards
  • Communicate updates, reminders, or support responses

We rely on the following legal bases for processing: Contract fulfillment, Legitimate interests (e.g., improving user experience), Consent (where required), and Compliance with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We only share it under the following circumstances:

A. With Other Users

  • Hosts can view RSVP status, profile name/photo of attendees.
  • Invitees can view sender profile when invited to an event.
  • Shared tickets contain your name and may be forwarded to others.

B. With Service Providers

We may share your data with trusted third-party vendors that help us operate the platform (cloud hosting, email notifications, customer support, analytics). These providers are bound by strict confidentiality obligations.

C. For Legal Purposes

We may disclose your data to comply with laws, enforce our Terms of Service, or protect rights, safety, or property of AIO Link or others.

4. Data Retention

We retain your data as long as your account remains active or as needed for legitimate business purposes. If you delete your account, we will delete your personal data unless retention is required by law or for legitimate legal purposes. Certain de-identified or aggregated data may be retained for analytics.

5. Your Rights and Choices

You have rights over your personal data, including:

  • Access, Correction, Deletion, Objection, and Data Portability

You can exercise these rights via in-app settings or contacting us at privacy@aiolink.com.

6. Children’s Privacy

AIO Link is not intended for individuals under 13. If we learn that we collected data from a child without verifiable parental consent, we will delete it immediately.

7. Security Measures

  • Encrypted data transmission (HTTPS)
  • Secure authentication and login protocols
  • Regular audits and vulnerability assessments
  • Role-based access to user data

No method is 100% secure. Protect your credentials and use two-factor authentication where available.

8. International Data Transfers

Your data may be processed outside your country. We use appropriate safeguards (e.g., standard contractual clauses) to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last Updated” date. If changes are significant, we will notify you via in-app alert or email.

10. Contact Us

If you have questions or concerns, contact:

AIO Link Legal Team
📧 privacy@aiolink.com